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Back to homepage Reload pageInformation collection and use
We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain from you. By using our website www.safaonline.com ,which also comprises of the mobile site, smartphone app platforms such as iOS, Android, Windows (all together referred to as “site”), you consent to this use. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact.
When you use services provided on this website and/or mobile application, you will be asked to provide certain information such as your name, contact details, and/or your debit/credit card details. We will store this information and hold it on computer or otherwise in a secure and encrypted format.
We need to know the names of all passengers travelling or the names related to the reservation concerned. If you are reserving or booking a flight, hotel or Umrah on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained the aforementioned consent.
Of course, you are solely responsible for maintaining the secrecy of your passwords, and your site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.
If you choose not to provide certain personal information we request, you will still be able to visit our site but you may be unable to access certain options or services.
In the course of undertaking the activities specified in this privacy policy, we may transfer personal information to countries which do not have data protection laws or to countries where your privacy and other fundamental rights will not be protected as extensively. We will transfer information only for the purpose of fulfilling/providing the services you have requested from us, in order to fulfill a contract with a third party for your benefit, or to disclose information which we are required to do by law or requested from us by a regulator.
There is a technology called "cookies" which may be used by us to provide you with customized information from Safa website or mobile application. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make Safa website or mobile application more user-friendly by, for example, allowing us to take you to the language site of last use, so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.